- These instructions are for Microsoft Windows only. See Linux Installation - SuperSERVER for details on installing SuperSERVER on Linux.
- SuperSERVER requires a 64-bit operating system.
- In order to install SuperSERVER and SuperADMIN you must have local administrator access. Administrator access (or full control over the install directories) is also required to run SuperSERVER, SuperADMIN Server and the SuperADMIN Console.
- For full details of the system requirements for SuperSTAR, refer to Installation Requirements, Compatibility and Supported Platforms.
- You can only install one instance of SuperSERVER on a machine. If you run the installation a second time, it will remove the software.
- For optimal server performance, SuperSTAR datasets should reside on the same physical machine as SuperSERVER. This removes network overhead from communications between SuperSERVER and the SXV4 files.
- If you wish to upgrade from an earlier version of SuperSERVER, please see these instructions.
- The installation process will install some required third party components if they are not already present on your machine. You may be prompted to restart to complete the third party installation process.
To install SuperSERVER:
Open Windows Explorer and browse to the installation package. This will either be on a DVD that has been supplied to you or a package that you have downloaded.
You may see a User Account Control warning, asking "Do you want to allow the following program to make changes to your computer?" If you see this message, click Yes.
The splash screen appears and then the wizard starts to run.
Click Next on the Welcome screen.
The License Agreement appears.
Read the agreement and click Yes.
The Setup Type screen appears.
Select either Complete or Custom and click Next.
If you select a Custom installation, follow the prompts to choose:
- The components to install.
- The installation directories.
The Ready to Install screen displays.
Click Install to begin the installation.
Wait for the installation to complete.
- Click Finish.
Additional Step: Enable Write Access to ProgramData
On all Microsoft Operating Systems with the User Account Control feature (Windows Vista onwards), the default settings will prevent the correct operation of the application if you do not have either administrator access or full control over the installation directories. This is because SuperSERVER and SuperADMIN both need write access to their data file components directory (i.e. C:\ProgramData\STR). By default, only the system administrator account will have permission to write to this directory.
There are two possible options for resolving this issue.
Option 1 - Always Run the Applications with Administrator Privileges
One option is to always run the applications with administrative privileges, either by always running them as a Windows Service (recommended for SuperSERVER and SuperADMIN Server), or by using the Run As Administrator right-click option to start the application.
Option 2 - Give All Users Full Control Over the Directories
The other option is to update the permissions on the relevant ProgramData directories so that all users and groups who will be using the software have write access to those directories.
To modify the permissions, do the following for the C:\ProgramData\STR\SuperADMIN and C:\ProgramData\STR\SuperSERVER directories (or the equivalent location if you chose a custom installation location):
- Right-click the directory and select Properties.
- Select the Security tab.
Click Edit and change the permissions accordingly.